Privacy Policy

At RYOBI Tools (“we”, “us”, or “our”), operated by TTI Consumer Power Tools, Inc., we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access or use our website and related services (collectively, the “Services”). By accessing or using the Services, you consent to the terms of this Privacy Policy.RYOBI Tools

1. Information We Collect

We may collect personal information about you in the following ways:

1.1 Information You Provide

  • Contact Information: Name, email address, phone number, shipping and billing address
  • Account Information: Login credentials, registration details
  • Communications: Messages you send to us, support inquiries
  • SMS Details: Mobile phone number and preferences if you opt-in for text messagesRYOBI Tools+1

1.2 Automatically Collected Information

  • Technical Data: IP address, browser type, operating system
  • Usage Data: Pages viewed, navigation paths, timestamps
  • Cookies and Similar Tools: Cookies, web beacons, embedded scripts, and analytics tools to understand site usage and improve our ServicesRYOBI Tools

2. How We Use Your Information

We use personal information for purposes including but not limited to:

  • Providing and improving our Services
  • Fulfilling orders and processing registrations
  • Communicating with you about your account, products, and services
  • Personalizing your experience
  • Sending marketing and promotional communications (where permitted)
  • Detecting, preventing, and responding to security incidents
  • Complying with legal requirements and enforcing our agreementsRYOBI Tools

3. Sharing Your Information

We may share your personal information:

  • With Service Providers: Vendors who help with operations such as hosting, fulfillment, customer support, and marketing
  • With Advertising Partners: To deliver targeted advertising and analyze campaign effectiveness
  • For Legal and Safety Purposes: If required by law, legal process, or to protect rights, property, or safety
  • In Business Transfers: In connection with a merger, acquisition, bankruptcy, or sale of assetsRYOBI Tools

4. SMS Messaging

By opting into SMS messaging, you agree to receive text communications from RYOBI. You must be 18 years or older, or at least 13 years old with parental consent, to receive SMS alerts. You may receive updates about product information, order status, or promotions via text. Message and data rates may apply. You can opt out at any time.RYOBI Tools

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Recognize your device and preferences
  • Analyze how our Services are used
  • Deliver personalized content and advertising

You can control cookie preferences through your browser settings or our cookie consent mechanism. Disabling cookies may affect the functionality of the Services.RYOBI Tools

6. Data Security and Retention

We take reasonable technical and organizational measures to protect personal information. However, no online transmission can be guaranteed fully secure. We retain personal data only as long as necessary for the purposes described, and as required by law.RYOBI Tools

7. Your Choices and Rights

You have rights regarding your personal information:

  • Access and Update: You can review or update information in your account settings
  • Deletion: You may request deletion of your personal information subject to legal limits
  • Opt-Out: You can opt out of marketing emails and SMS messages
  • Advertising Preferences: You may opt out of personalized advertising where required by law

If you reside in certain jurisdictions (e.g., California), you may have additional rights under privacy laws such as CCPA, including the right to know, delete, and opt out of the sale of personal information. The Services provide mechanisms to submit these requests.RYOBI Tools

8. Children’s Privacy

Our Services are not directed to children under the age of 13 and we do not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected information from a child under 13 without consent, please contact us for removal.RYOBI Tools

9. Third-Party Links

Our Services may contain links to third-party websites that are not controlled by us. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.RYOBI Tools

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised Effective Date. Your continued use of the Services after changes indicates acceptance of the updated policy.RYOBI Tools

11. Contact Us

For questions about this Privacy Policy or your privacy rights, contact us at:

Email: [email protected]