Returns

We want you to be satisfied with your RYOBI Tools purchase. If for any reason you are not, this policy explains how to return products and request refunds.

Eligibility

  • Items must be returned within 30 days of delivery.
  • Products must be unused, in original packaging, and in resalable condition.
  • Certain items, including batteries, tools with warranty registration, or clearance items, may have specific return conditions.

How to Return

  1. Contact our Customer Support to initiate a return:
    Email: [email protected]
  2. Provide your order number, item(s) to return, and reason for return.
  3. Follow the instructions provided for shipping the item back.

Customers are responsible for return shipping costs unless the item is defective or shipped in error.